We get it, not everything works out as we want it to. If it did, we would all be backup dancers for Beyoncé!

With that being said, we want you to be happy with your experience — we offer FREE returns for every order!

Fees and Eligibility

Return Shipping Fee

Free returns for every order — we’ll create a shipping label for you.

* For 2nd (or more) returns on the same order, shipping is at your cost. Please pack and ship the returned items to our warehouse in the United States. If you have any questions, please feel free to contact [email protected].  

How long do I have to make a return?

You have a maximum of 14 days from the date you’ve received all your purchased items in the same order to submit the return request. Swimwear purchased on or after April 14, 2023, is eligible for returns. Your return package must be mailed out within 7 days from the date you’ve submitted your return request.

Condition

All item(s) must be unworn and in the original condition with the original packaging and all tags attached. P.S. In order to be eligible for a refund, hygiene stickers on swimwear must be fully intact. Incomplete stickers will not be accepted. Any garments that appear to have been worn, washed, or altered in any way will not qualify for a refund. The original shipping cost (if any) is non-refundable, in most cases.

How to return an item?

  1. Please log in using the email address associated with your order. Go to “Orders” and choose the order you want to submit the request for return.
  2. The “Refund | Return” button will be displayed after you have confirmed the delivery. Click the “Refund | Return” button to start the return process.
  3. Follow the instructions, and submit the refund request.
  4. A return confirmation email will be sent to the email address associated with the order. If you do not receive it, please check your spam folder.

How to ship your item(s) back?

  1. We will provide you with a shipping label, print out the label and drop off the package to an eligible shipping station. You may find the nearest station: Logistics provider: USPS
  2. Wait for the package to arrive at the warehouse. It usually takes 5 – 25 days, depending on the distance between your location and the warehouse.

Where is my refund?

Your refund will be processed within 7-10 days after your returned package has arrived at our warehouse. Refunds will be issued via the original payment method.

  1. If you paid by PayPal, Klarna, or other online payment providers, refunds would be sent to PayPal, Klarna, or the online payment method you chose within 5 business days of receipt of the returned item or cancellation request. Please get in touch with the online payment providers with questions about when the refund will be posted to your account.
  2. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 5 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.

Additional Information

Exchanges

Unfortunately, we don’t offer exchanges at the moment, but you can place a new order and initiate a return. Your refund will be processed as soon as we receive the returned package.

Final Sale

  1. Products marked as Final Sale are not eligible for return or refund.
  2. If your order has been paid through Store Credit only, please note that all products will become Final Sale and not eligible for return or refund.
  3. Items in the following categories cannot be returned or exchanged for reasons of hygiene: panties and accessories (except for scarves).

Need help?

Contact us at [email protected] for questions related to refunds and returns.